How To Set Up An IT Department In Your Company

how to set up an it department in your company

Businesses are always looking for ways to cut costs and maximize profits. One way of achieving this is to streamline business operations by building an IT department. An IT department manages different software that improves the working conditions of a company, such as unified communications, automation, data collection, and cybersecurity.

In the modern world, IT departments have become essential for every company. So to compete in the business world, your company must stay updated on technology. They help reduce costs, decrease employee workload, remove a go-between in communication, and ensure accuracy in automated tasks. Here are the steps you must follow to set up an IT department in your company.

Allocate Resources

The first step in beginning an IT department is to allocate resources. You must first focus on the logistics, such as how much space the department will occupy, what furniture and hardware it will need, how many employees will work there, and what sort of high-bandwidth internet connections are required.

These questions will help you draw up an estimated expenditure. Costs are always a limiting factor, and depending on the budget you allocate to the IT department will determine your company’s technological infrastructure. With time your IT department will grow, and its benefits will be shown through efficient company-wide business operations.

Choose Your Software

In the initial years of your IT department, your budget constraints will not allow you to purchase all the software you want. Instead, you must limit yourself by integrating the software with the highest Return on Investment (ROI).

If you have limited employees, consider investing in automation software. It will automate repetitive tasks like sending emails, backing-up data, and processing payrolls. You can use this software in almost every department of your company, and it frees up employees to perform essential tasks more efficiently.

However, if you want to utilize the data your company has collected, consider investing in data management software. The software gathers raw data from every department and compiles it in a single cloud. It then produces easy-to-understand reports and graphs, allowing you to make analytical decisions to improve your company’s efficiency.

Hire Staff

After deciding on what software operations your IT department will focus on, you can then begin to hire the relevant staff. Since you are just launching your IT sector, ensure that most of your employees are highly experienced. You want them to not only run the IT department, but also be able to deal with the unforeseen problems that occur from starting a new department. Similarly, your employees must also be loyal to your company. A new department cannot afford to have people leaving after every few years. This dynamic ruins the department’s stability and fails to produce good results.

You can also hire fresh graduates, despite their lack of experience, since they better understand modern technology and bring a fresh perspective to your department’s operations. Technology and software are constantly updating. To keep up with the trends, you must arrange annual training sessions where employees can learn how to best utilize the new software and technology you provide.

Guarantee Security

After heavily integrating your company with IT solutions, you must also take precautions to protect your data and privacy. One way of doing this is through cybersecurity platform consolidation. It refers to using diverse security tools, such as antivirus software and firewalls, in a single system to protect your network.

Antivirus software is always running in your computer’s background. It scans, detects, and removes any suspicious malware. On the other hand, Firewalls act as a barrier to your company’s system and only allow traffic with the proper protocol to enter. You must constantly update anti-virus software and firewalls since malware continually updates itself and threatens your network’s security.

Provide Training To Workers

Your IT department will not show the expected results unless your employees from other departments are not trained to integrate the software into their daily tasks. You must arrange workshops in which employees from the IT departments help the other staff to understand how to use the software and the convenience it provides to their jobs.

Similarly, you must encourage open communication between the IT department and other sectors of your company. When a problem arises in the IT infrastructure, personnel must be confident in asking the IT department for confidence. The IT staff must also be accommodating and patient with the other employees, and they should quickly resolve problems since it delays vital business operations.


The IT department holds the key to your business’s success. Its modern solutions allow your company to compete with industry leaders despite its limited resources. However, there are a lot of considerations that go into launching an IT department. You must properly follow the steps explained in this article to ensure the initial years of the department are successful. Your effort will enable the department and company to grow sustainably.

About Brian: Brian Jackson is the founder of Shoestring Branding - a marketing and branding blog for entrepreneurs, with an emphasis on internet-based tools and strategies.